Privacy Policy
Effective Date: September 22, 2025
Xome Home Loans Inc (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you when you visit our website, complete forms, or interact with our services. This information may include, but is not limited to:
- Name
- Address
- Phone number
- Email address
- Financial or loan-related information that you voluntarily provide
We may also collect non-personal information, such as browser type, IP address, and browsing behavior, through cookies and similar technologies.
2. How We Use Your Information
Your personal information may be used for the following purposes:
- To provide the loan, pre-qualification, and related services you request
- To process applications and deliver personalized loan options
- To communicate with you regarding your account, inquiries, or services
- To improve our website, tools, and customer experience
- To send you updates, promotions, and marketing communications (you may opt out at any time)
3. Sharing of Information
We may share your information under the following circumstances:
- Service Providers: With trusted third-party partners who assist in operating our business, including technology, marketing, and customer service providers.
- Legal Requirements: When required by law, regulation, subpoena, or government request.
- Protection of Rights: To protect our legal rights, prevent fraud, or ensure the safety of our customers and company.
We do not sell your personal information to third parties.
4. Security of Your Information
We implement reasonable safeguards—administrative, technical, and physical—to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to:
- Personalize your browsing experience
- Analyze traffic and usage trends
- Measure the effectiveness of our marketing campaigns
You can adjust your browser settings to refuse cookies, but some website features may not function properly without them.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Effective Date.” Your continued use of our website or services after such changes indicates your acceptance of the updated Privacy Policy.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us.
